Privacy Policy

Likya Solar (“we”, “our”, “us”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit our website (likyasolar.online), contact us, request services, or use our products. It also informs you of your rights under the General Data Protection Regulation (GDPR) and other applicable data protection laws.

1. Who we are

Likya Solar is an EPC (Engineering, Procurement, and Construction) firm specializing in solar power plants, project development, consulting, and renewable energy solutions. Our registered address is: Çağlayan, Barınaklar Boulevard No:48 D: Floor 1, Muratpaşa/Antalya, Turkey. For any privacy-related matters, you can contact our Data Protection Officer (DPO):

📧 Emrah Çelik – CEO
Email: Emrah.celik@likyasolar.online

2. What personal data we collect

We may collect, use, store and transfer different kinds of personal data about you, which we have grouped as follows:

• Identity Data – full name, family name, company name, job title.
• Contact Data – business email address, phone number, postal address (if provided).
• Project Data – details about your solar energy project, site location, energy consumption, technical requirements, and any information you provide in messages or case study requests.
• Technical Data – IP address, browser type and version, time zone setting, browser plug-in types, operating system and platform, and other technology on the devices you use to access our website.
• Usage Data – information about how you use our website, pages visited, time spent, clickstream data, and referral source.
• Marketing and Communications Data – your preferences in receiving marketing from us and your communication choices (e.g., newsletter subscription).

We do not collect any Special Categories of Personal Data (e.g., health, biometric, political opinions) unless you explicitly provide them in free-text messages.

3. How we collect your data

We use different methods to collect data from and about you:

• Direct interactions. You give us your Identity, Contact, and Project Data by filling in forms on our website (contact forms, quote requests, case study requests), corresponding with us by email, phone, or chat, or providing feedback.
• Automated technologies. As you interact with our website, we may automatically collect Technical and Usage Data via cookies, server logs, and similar technologies. See our Cookie section below.
• Third parties. We may receive Technical Data from analytics providers such as Google Analytics (based outside the UK/EU).

4. How we use your personal data

We will only use your personal data when the law allows us to. Most commonly, we use your data to:

• Respond to your inquiries and provide the services you request (e.g., EPC quotes, project consultations).
• Manage our contract with you, including project delivery, invoicing, and support.
• Improve our website, services, and customer experience (legitimate interest).
• Send administrative information (e.g., confirmation emails, updates to our policies).
• Send marketing communications only if you have given explicit consent (double opt-in). You can withdraw consent at any time.
• Comply with legal and regulatory obligations (e.g., tax, anti-fraud).

We do not sell, rent, or trade your personal data to third parties for their marketing purposes.

5. Legal basis for processing (GDPR)

Under GDPR, we rely on the following legal bases:

• Contractual necessity: Processing is necessary to perform a contract with you (e.g., providing a quote or delivering a project).
• Legitimate interests: Processing is necessary for our legitimate business interests (e.g., improving our website, fraud prevention, direct marketing to existing customers).
• Consent: For non-essential cookies, marketing communications, and optional data collection. You may withdraw consent at any time.
• Legal obligation: Processing is necessary to comply with a legal obligation (e.g., keeping records for tax purposes).

6. Data retention

We will retain your personal data only as long as reasonably necessary to fulfil the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements. Typical retention periods:

• Inquiry / quote data – up to 3 years after the last contact.
• Project/client data – up to 7 years after project completion (for warranty and legal purposes).
• Newsletter subscribers – until you unsubscribe or request deletion.
• Technical / cookie data – up to 26 months (Google Analytics).

7. Sharing your personal data

We may share your data with the following categories of recipients:

• Service providers: Hosting providers, email delivery services, analytics platforms (Google Analytics), CRM software. All are contractually bound to protect your data.
• Professional advisers: Lawyers, accountants, auditors – only when necessary.
• Legal authorities: If required by law or to protect our rights, property, or safety.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new owner.

All third parties are required to respect the security of your personal data and to treat it in accordance with the law. We do not allow third-party service providers to use your personal data for their own purposes.

8. International transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). For example, our email service provider may store data on servers in the US. Whenever we transfer your data outside the EEA, we ensure a similar degree of protection is in place by using Standard Contractual Clauses (SCCs) or relying on adequacy decisions. You can request a copy of these safeguards by contacting us.

9. Cookies and tracking technologies

Our website uses cookies to distinguish you from other users, enhance your browsing experience, and analyse traffic. We use:

• Essential cookies: Necessary for the website to function (e.g., session management).
• Analytics cookies: Help us understand how visitors interact with our site (Google Analytics).
• Functional cookies: Remember your preferences.

You can set your browser to refuse all or some cookies, or to alert you when websites set or access cookies. However, if you disable or refuse cookies, some parts of our site may become inaccessible or not function properly. For more detailed information, please see our Cookie Policy (available upon request).

10. Data security

We have implemented appropriate technical and organisational measures to protect your personal data from accidental loss, unauthorised access, alteration, or disclosure. These include encryption (SSL/TLS), firewalls, access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

11. Your data protection rights (GDPR)

Under the GDPR, you have the following rights:

• Right to access: Request a copy of the personal data we hold about you (subject access request).
• Right to rectification: Request correction of inaccurate or incomplete data.
• Right to erasure (right to be forgotten): Request deletion of your data when it is no longer necessary or if you withdraw consent.
• Right to restrict processing: Request that we limit the processing of your data in certain circumstances.
• Right to data portability: Request that your data be transferred to you or another organisation in a structured, machine-readable format.
• Right to object: Object to processing based on legitimate interests or direct marketing.
• Right to withdraw consent: For processing based on consent (e.g., marketing emails), you can withdraw at any time.

To exercise any of these rights, please contact us at Emrah.celik@likyasolar.online. We will respond within one month (30 days). You also have the right to lodge a complaint with your local data protection supervisory authority (e.g., the Information Commissioner's Office in the UK, or the KVKK in Turkey).

12. Children’s privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If you believe that a child has provided us with personal data, please contact us immediately so that we can delete the information.

13. Third-party links

Our website may contain links to third-party websites, plugins, or applications (e.g., LinkedIn, Instagram). Clicking those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy policies. We encourage you to read the privacy policy of every website you visit.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page with a revised "Last updated" date. For significant changes, we may notify you via email or a prominent notice on our website. Your continued use of the website after any modifications constitutes acceptance of the new policy.

15. Contact us

If you have any questions about this Privacy Policy, wish to exercise your rights, or need further clarification, please contact:

Likya Solar – Data Protection Officer
Emrah Çelik (CEO)
Email: Emrah.celik@likyasolar.online
Address: Çağlayan, Barınaklar Boulevard No:48 D: Floor 1, Muratpaşa/Antalya, Turkey

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